Yograj Healthcare India Private Limited
We aim to deliver your orders in a safe, timely, and discreet manner. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing Time
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Orders are processed within 24–48 working hours after payment confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
Shipping Locations
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We currently ship across India.
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International shipping is not available at this time.
Delivery Timeline
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Metro cities: 2–4 working days
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Non-metro & rural areas: 4–7 working days
Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) are clearly mentioned at checkout.
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Any promotional free-shipping offers are subject to terms mentioned on the website.
Discreet & Confidential Packaging
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All orders are shipped in plain, unbranded packaging
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No product name or description is mentioned on the outer package
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Sender details appear as a neutral company name
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Billing invoices do not reveal product information
Your privacy is our top priority.
Courier Partners
We work with trusted and reputed courier partners to ensure safe and timely delivery while maintaining confidentiality.
Order Tracking
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Once shipped, tracking details will be shared via SMS or email
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Customers can track their shipment using the provided tracking link
Delivery Attempts
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Courier partners will make up to 2–3 delivery attempts
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If delivery fails due to incorrect address or unavailability, the order may be returned to origin
Incorrect Address
Yograj Healthcare India Private Limited is not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
Damaged Packages
If the package appears damaged:
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Do not accept the delivery
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Contact us immediately at info@yograjhealthcare.com
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Share images or an unboxing video if required
Undelivered / Returned Orders
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Orders returned due to customer unavailability, incorrect address, or refusal may not be eligible for refund
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Shipping charges (if any) are non-refundable
Contact Us
For any shipping-related queries, reach us at:
📧 Email: info@yograjhealthcare.com
🏢 Address: Plot No. 49, Industrial Area, Banmore, District Morena, Madhya Pradesh – 476444, India