No Return / No Refund Policy (Hygiene Products)
Due to the personal and hygienic nature of our products (including condoms), we follow a strict no return and no refund policy once the product has been delivered.
Exceptions
Refund or replacement will be considered only if:
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Product received is damaged
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Product is defective
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Wrong product delivered
Reporting Issues
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Complaints must be raised within 24 hours of delivery
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An unboxing video or clear images may be required
Refund Process
The replacement should be raised within 24 hours of the order delivery. The replaced product will be delivered within 3-4 days.
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Approved refunds will be processed to the original payment method.
- Refund timeline: 5–10 working days.
Order Cancellation
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Orders cannot be cancelled once shipped
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Cancellation before dispatch may be considered
Contact for Returns
📧 Email: info@yograjhealthcare.com
